24/7 Fair Go Customer Support 

Welcome to Fair Go Support Page!

  • Do you have a question about Fair Go Casino?
  • Do you have problems making a deposit?
  • Do you want to know which promotions are available at the moment?
  • Do you just want to say "Hi!"? :)

Our friendly team is always here for you to answer any questions as well as to provide assistance when necessary!

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Toll Free Australia: 1800 953 261

International: +61-1800-953261

Live Chat: Click here or on the Live Chat icon to start the chat!

Fair Go Customer Service at Your Service

At Fair Go online casino, we know how important excellent customer service is to you. From our very first day, we have offered 24/7 support unlike many casinos that close on weekends and holidays. Our customer service agents are ALWAYS there for you at Fair Go.

Three Ways to Reach Us

There is no single way to provide support. So, we offer a toll free number to Australians and an international number to people outside of Australia. In addition, you can reach us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and through our live chat service.

We Train Our Representatives Well

Of course, anyone can have a 24/7 support office. The key is the level of training the representatives receive. We train every one of our reps in every conceivable question or area of information and, believe it or not, gamers still come up with unique first-time ever questions! Our reps are trained never to pretend to know an answer! We are out to serve you and provide you with great games and great service in every way.

So, if you have any question whatsoever, we will answer it and, if the rep doesn’t know the answer, he or she will find out the answer as quick as they can and will get back to you promptly.

Prompt Response to email

When a gamer writes to us through email, we know that the answer or piece of information is very important to them. So, we do our best to respond within minutes.

New Gamers Call to Say Hi

One way you can learn just how important you are to Fair Go is by contacting us by phone. This is true for both new players and experienced Fair Go players. You’ll hear the cheerful way we answer your call. We understand that, for new players, the customer service office may actually be the first line of direct contact between you and Fair Go so we make every effort to make that first contact 100% satisfying, even joyful.

What are Some Common Questions Gamers Ask Us?

    • Gamers, especially new ones, often have a question about how a bonus offer works.
    • Gamers ask us about promotions.
    • Why does withdrawing money take a couple of days? This is a very frequent question.
    • How do progressive games work?
    • Why does Fair Go have so many pokies? That is an easy question to answer: Aussies love pokies!
    • What are the differences between all the video poker variations?

Customer Service as the Face of the Casino

As you can see, some questions are about money matters and some are about gaming. Serving you, our cherished customers, is the public face of Fair Go casino. We know that you might have a question at any time of day or night. So, we stay open 24/7 to serve you best. We train our staff well and every staff member knows that great personal service is the key to happy gaming at Fair Go.